I Ordered a Skirt. Lazada Sent Me Old, Dirty Washing Powder

In May 2025, I ordered a skirt from a Taobao seller through Lazada.

What I received on 10 May 2025 was not a skirt.

It was a small pack of Wumeijia washing powder.

The item itself was not opened and not used, but the plastic packaging was extremely old and dirty, clearly kept for a very long time. This was old stock, not something newly shipped, and absolutely not what I ordered.

Refund? Rejected.

I raised a refund request immediately.

This was a completely wrong item, unrelated to my order. Yet Lazada rejected the refund, even though the listing clearly stated “15 Days Free Return & Change of Mind.”

So what does that policy actually mean?

Because apparently, receiving the wrong item doesn’t qualify.

Not a Mistake — a Platform Problem

Let’s be clear:

This isn’t about whether the washing powder was opened or used.

It’s about:

Sending a completely different item

Sending old, dirty-looking stock

Then refusing a refund despite clear platform guarantees

When a platform allows this and sides with the seller, it enables scams — intentional or not.

Why I’m Letting It Go (But Warning You)

The skirt was cheap.

It’s not worth wasting more time arguing with customer service scripts and copy-paste replies.

So I’m letting it go.

But here’s my honest advice:

Do NOT buy expensive items from Lazada

Cheap items might be okay if you accept the risk

If something goes wrong, just treat it as a donation

That’s the level of buyer protection you should expect.

Final Thought

Online shopping only works when platforms enforce their own rules.

If “15 Days Free Return” doesn’t apply even when the wrong item is sent, then it’s just marketing — not protection.

Buy at your own risk.

Shopee x jsgood888

Today I am going to talk about the ridiculous attitude of a local Seller in Shopee

Shop name and address

jsgood888

21 BUKIT BATOK CRESCENT WCEGA TOWER, SG

My cousin ordered 1 x collagen mask and they cancelled the order, giving the reason, Sorry one pc cannot sell, even stamp fees also not enough.

In the case,  jsgood888 should have stated the minimum order quantity.  And also why jsgood888 is selling 1 piece to other customers as seen in the Shopee customers review section?  jsgood888 is so double standard.

My cousin is really regretting for ordering this mask, must as well order 56 cents mask from China Sellers.

Pls do not support ridiculous unprofessional sellers like jsgood888, they are not worthy.  Its a waste of your money.

This type of seller should be banned from Shopee.  

Total is 56 cents

Shopee Refunded 10 cents

So where is the 42 cents voucher with minimum spend 56 cents?

Shopee always says auto refund as per buyer type of payment but there is no voucher refunded.  

Cannot be trusted, only talk, no action taken. 

https://shopee.sg/%E2%98%92%C2%A4%E2%9C%BE20g-Fanzhen-moisturizing-collagen-mask-Brighten-skin-tone-nourish-and-moisturize-skin-mask-Facial-care-skin-care-pro-i.491537248.3078198190?sp_atk=1f079e36-e615-4b34-9fe7-6cb1e0304c76&xptdk=1f079e36-e615-4b34-9fe7-6cb1e0304c76

☒¤✾20g Fanzhen moisturizing collagen mask Brighten skin tone, nourish and moisturize skin mask Facial care skin care pro

$0.56

Dr Lily's All Natural Aloe Vera Gel

Dr Lily's All Natural Aloe Vera Gel  300g

Plastic Recycle Bag

With a Dr Lily's $50 Gift Voucher, paid $2

ASUS R405C Notebook

 

ASUS R405C











I'm very happy to purchase the brand new notebook at a cheap price of $400. But I'm super unhappy to see the huge stain marks on the cover. It obviously came from the paper cardboard below as it has exactly the same shape. The stains are obvious and cannot be removed. Like my previous laptops, they should stick a piece of clear protection film on it to prevent the ugly strains.









Sometime ago I won a Dell Inspiron 11 3000 Series 3138 but that laptop is so super slow. It hanged and showed not responding so often that I cannot use it anymore. What's the point of them giving away a laptop that is so lousy till cannot be used. Everytime I used it, I'm full of frustration and anger, and waiting for it to respond is taking up too much of my time, so I bought a new one.

The worst laptop that I ever had is the Lenovo IdeaPad U400.  It gets hot within seconds.  Even with the laptop cooling pad on, it will still be very hot.  After using for 2 years, the keyboard spoilt.  The E and F keys so often start typing by themselves and I got to press Esc key to stop it.  And all the keys on the right side of the keyboard are not working.  I will definitely not purchase Lenovo laptops anymore for the rest of my life. 

I hope my new ASUS R405C Notebook will not give me problem.
 

Crocs - ION

Crocs Hilo Clog  Navy  $49.90

M8 / W10

After using a $40 CapitaVoucher, I paid $9.90.

Mi Power Bank 5200mAh

Mi Power Bank  5200mAh

Thanks to xx for the gift

Skechers Go Bionic Trial

 

I'm attracted and love the pretty bright color.
 Bought them at a discounted price of $69.

 

 

Skechers Go Bionic Trail - 13610 / CCCL

Charcoal / Coral

Women's USA 9 / EUR 39

 

 

 

 

Mi Power Bank 10400mAh

 

Mi Power Bank  10400mAh

 

Thanks to Teck for the gift

Lowrys Farm Men Polo

I bought 2 Men Polo from Lowry Farm on Sunday and am super upset with their poor service.

The staff put both the polo into the bigger bag.  My mother loves the bag so I asked her to put them into two bags, but she refused and later she squeezed one polo into the small bag.  She should have given my mother the big bag cos when my mother carries it around, it helps to do free advertising for them.  I'm truly unhappy with her bad attitude.

And worst, they sold me a torn polo.  There's a big hole on the shoulder part.  
How can I continue to support them, I don't think I ever want to buy anymore clothes from them.




iPANEMA Lolita Slippers

Sparkling and shining things often attract me, and I'm really excited when I saw this glittering pair of $32.90 black 25560 iPANEMA Lolita Fem on sale at $15.

I love iPANEMA slippers for the many beautiful designs, pretty colors, good quality, durable and non-slippery. They are really comfortable to wear, excellent on the hot sunny and rainy days. But then, they are very expensive and I won't pay that kind of high price for a pair of rubber slippers. I prefer to buy the older designs at half of the usual price, as long as they are new, in good condition and look pretty.