Pico Creative Centre
We have won a number of times in different government services contests and all were to collect at this exact same agency, some are super cheap items, but need to waste time traveling to this agency to collect, most of the items cannot even cover the costs of petrol, parking and leave from work. So we do not enter those cheap prizes anymore, especially from NEA, Clean & Green Singapore. So far, the few different staff who we collected the prizes from were ignorant, struck up, like see you no up.
But I think the government services has changed the social media agencies, cos after Covid19, the prizes are mailed over to winners homes. This one at Pico Creative Centre is never doing mailing since day 1 we won the contests.
I hope Esso Singapore will do the same and employ the more considerate ones. How can the staff be so forceful about giving 3 days collection time which is to their convenient only. If the staff are everyday not inside office, than they are not suitable to handle contests. They should match our timings, and not us matching their timings. Customers always come first.
Not sure why the staff there are so stingy with the stamp fee. Nowadays stamp fee also not so expensive. Only 30 cents for normal mail and $2.55 for registered mail and $2.20 for Smartpac with Tracking Number. Can afford to give $50 voucher, but cannot afford stamp fee. Lol!
This is the message received -
- Redemption center: Level 10, Pico Creative Centre, 20 Kallang Avenue, Singapore 339411. Take the lift to Lobby B.
- Redemption period: 21 Nov (Mon), 22 Nov (Tue), or 23 Nov (Wed) 2022
- Redemption time: 10.30am – 12pm or 2.30pm – 5pm, Mondays to Fridays
Could you please share with us the day and time period you would like to redeem your prize at least 3 days in advance so that we can prepare the prize for your collection? Please note there will be no extension to the redemption period. Looking forward to hearing from you soon. Thank you!
Please dial 96569563 (Clinton) upon your arrival and someone will assist you with the collection. See you!
DDB Asia, Singapore
Level 10 Pico Creative Centre
20 Kallang Avenue
Singapore 339411
Esso Singapore
1 HarbourFront Place #06-00
HarbourFront Tower One
Singapore 098633
What kind of monsters only give 3 days collection, their opening hours is so late at 10.30am and lunch hour is super long 2.5 hours.
Prizes should be prepared already, even before they host the contests, how can need 3 days to prepare, ridiculous to the max.
I actually think they are not sincere at all in giving out the prizes, the staff may be purposely doing this, as if the winners do not collect within their stated 3 dates, so they can either sell the vouchers or bring the vouchers home for their own use. You never know, nowadays evil monsters are all over, just like the scammers. Otherwise how can collection be 3 days only, think we are like them, everyday shake legs no need to work. Ridiculous.
The agency staff are not professional enough, they should have stated the full T/Cs in the contests posts, like the prizes are for self collection or courier to home, also they should state the office address, dates, timing for collection. So people can decide whether to enter the contests or not. Not only them, but all the Facebook contests handled by other agencies and companies should state clearly the collection details in full. This is fair to everyone. People can have the choice to decide if they want to travel to a far away location during their workdays to collect. Rather than the winners do not collect than the companies own staff will bring the prizes home for themselves.
Its sad that these people existed, they are all out to make other people's life miserable.
Infact, collecting at Esso HarbourFront will be more convenient, instead of having to travel so far to Kallang.
Everywhere is using EVoucher, but Esso still using Paper Voucher, very back dated. They should start giving away EVouchers too, which is super convenient to do contests. No need to force and waste winners time to collect. Setting the harsh rules of 3 days and short hours collection deadline. The way they wrote the massage is very threatening. 3 days collection only with no extension to the redemption period. Talk like hooligan, uncivilized barbarians. These people are just evil and must be terminated with immediate effect.
They should improve their service. Give willingly and sincerely with respect. Stop the torturing.
They renovated their office, last time not like this.
What kind of office is this, don't even have a door bell.
So quiet, no people, like haunted, so scary.
This lady staff is friendly as compared to the previous ones.
https://www.linkedin.com/in/michael-c-591987192/
If companies want to employ social media agencies to help handle the contests, than I rather they engaged the agencies that are located in Shenton Way or Chinatown area or Redemption Centres in town area that opens on weekends.
I don't understand why want to waste money to employ social media agencies, I rather they save up the money to provide courier or posting service to the winners home. I am sure social media agencies are not cheap to employ, but they can afford, and cannot afford the much cheaper posting fee.
Won from Caltex before, and they issued EVoucher. Physical prizes collection is at their petrol station in Holland. Caltex service is better, their station staff are courteous, friendly and helpful, never rude, so far is satisfying experience.
Some people are just too inconsiderate, unreasonable and selfish. They think giving you something means they are heaven sent and we are beggars that worth treated like 2nd class citizens.
Sometimes I wonder if people are pervert or brainless? Some agencies are more worse, they want you to travel to a super far inconvenient location to collect cheap or heavy items. If cannot provide delivery, its best to donate or keep the items for themselves. Do not treat us like beggars. Some products are cheap, bulky, heavy or short expiring dates, not even worth to collect.
But luckily there are still kind hearted people around, they deliver the prizes to home to make it convenient for both themselves and the winners.
Thanks to all the good people who handle the contests, and the bad people will receive their karma, a very bad one. May the curse be with them forever.
Thank you for the Esso Gift Voucher $50.
