EuropAce 2 in 1 12L Food Steamer EFS 2121W
Today, traveled a long way to an inconvenient located office at
Strategic Marketing (S) Pte Ltd
10 Changi South Street 3 #06-01
S 486147
10am - 5pm
Was not informed that must photo,
Staff was not a friendly person.
Was forced to take photo. Must take photo, if not cannot get the prize.
Her tone of voice is very threatening.
They should have informed about photo taking, so winners can be prepared
Given an unacceptable product. The box is old, full of dust , dented, side is torn apart. To me, this is an old stock. Probably an old, used or returned product. Unwanted product that cannot be sold, that's why giving it out for free.
Asked to give a new box, but was forced to accept this set. They can simply go to their store to get a new set but they refused. Reason is obvious, to get rid of unwanted product that cannot be sold.
Or am I just the unlucky one who was forced to accept this spoiled set. If others got new sets, than it would be so unfair to me. This is just so double standard.
Asked the customer service, how much is courier, she said $10. But winners need to self collect cos they want to take photos of the winners. So inconsiderate. You think Changi is so easy to excess? If you are located in town area, that would be so much easier to reach. I believe this is cheap rental for big place like this.
I checked in Qoo10, Qxpress is $1.99. They are so stingy about the $1.99, forcing so many winners to travel so far in the rainy season all the way there, endangering our lives, not only on the road but also the danger of getting the virus. If you cannot afford the $1.99, winners can pay for it. Pathetic.
The office is so far away, the only way to travel there is by your own vehicle or taxi. Far from Mrt and no public bus.
They do have a service centre which is opened on Saturday, but they refused to allow winners to collect from there. The reason given was they need to verify. I don't see them verifying anything, they just asked to sign on a form and take photo. I think the real and only reason is they want to take photo.
Forcing so many winners to travel so far to their office in the virus situation. Wow, you can see how 'considerate' and 'kind' this people can be.
1. Forced and threatened winners to take photo
2. Forced to accept an old or used product
3. Lied about the courier charge
I pray everyday for their retribution and karma.
What kind of company do giveaways to get rid of their old wanted stock. Evil. Dishonest.
Europace is simply so unprofessional, ridiculous, pls do not support their products. I really regretted of buying their products, I will never ever buy this brand anymore and I will be sure to spread this news to everyone that I know.
Ridiculous, evil, pervert scammers are all over. They cheat you to travel so far wasting everyone's leave, time, transport fee and forcing you to accept an ridiculous old stock.
Will you be happy to be treated so awfully with no respect. Winners are not some kind of stupid idiots, beggars, low class citizens or criminals to let the barbarians to mistreat so horrifically.
Got money to do giveaway, but no money to do delivery. What a joke! Hahaha.
Becareful everyone, watch out for pervert people. They are all around.
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